If you have any comments on our customer service or areas for improvement please let us know.
| As you promised the watch was
delivered today Tuesday 5th June before 8.00am very pleased with purchase would highly
recommend your company. J.C _____________________________ Hi Ian, Thanks very much for the watch I received it this morning. I really do appreciate all your effort, and realise it was not the easiest Rolex to find. I am sure my son will treasure his 21st birthday present for his lifetime and the engraved plate makes it that extra special. Many thanks again and I will recommend your site to all our friends. Regards Stephen. _____________________________ Ian and mark, Just a short note to say thank you for the
ladies Rolex I purchased for my wife. It arrived this morning and is beautiful. The
service provided is second to none. I look forward to buying more watches from your
store!! _____________________________ Mark Thanks again for sourcing and supplying the Omega Aqua Terra watch for me that I collected on Saturday. It is a pleasure to deal with an individual company and not the usual chainstores. The service provided has been excellent, and the standard of your customer service has been second to none. We will certainly be using your business again. Regards. Martin _____________________________ Dear Mark, just wanted to drop you a mail to
say that the watch arrived safe and sound last week and I couldn’t be happier. The
whole process was seamless and excellent. Thanks for all your assistance...
and a great watch _____________________________ Dear Mark, It is a real pleasure to deal with a company of such high standards as yours. Many thanks. Matthew _____________________________ Hi I just wanted to send a message to say how pleased myself and my husband are with the watch we purchased from you. I am sorry to have not let you know earlier that the watch arrived safely the following day. It was in fact for my husband's birthday in May but I was so pleased when I opened it (and weak willed!!) I gave it to him straight away - needless to say he was extremely pleased with it and couldn't believe that it was actually second hand as it is in such perfect condition. Again thanks for your help and fast delivery Kind regards Gemma _____________________________ Hi, Just to let you know that the watch has arrived, must impressed with your service, I will must certainly use you again. I like the watch, it will sit well with my collection. Do you have any gold Cartier lights ??? Cheers Darren _____________________________ Hi to all...I wanted to thank all of you the watch is beautiful .It was worth the drive to Hull and thanks for changing the original .I hope to do business again and will recommend your shop to all my clients...Shay _____________________________ Dear Sir or Madam, The watch arrived on Saturday and I must say that I am extremely impressed with your customer service and the quality of the products you sell. The watch is in immaculate condition and as good as new. Mr G. Salisbury _____________________________ Mark, The watch is superb and just a quick note to thank you for your very courteous and professional service. Very pleased we managed to make the deal work in the end. Wishing you all the best for the future. Best Regards, Karl _____________________________ Dear Ian I'm sure I was like so many other first time buyers over the web..... nervous along with all the usual questions one asks themselves. Reading the comments from so many of your past customers gave me the confidence to give you a call, that was the start of your excellent service. The watch arrived on the day promised and when I opened the box it was as described and more......a truly great service that I have no hesitation in recommending thank you. Regards Belinda _____________________________ Dear Richard just to let you know my Daytona arrived safely. This is my second purchase from you and i'm sure it won't be the last regards, chris _____________________________ Hi Mark All arrived safely and is as good as promised, thanks for the service which was great. If you see any nice used Brequet's, A. Lang & Sohne's and or a ladies Patek, let us know. Good doing business with you regards Gill ______________________________
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| Dear Sir, This email is primarily to let you know that my watch did arrive yesterday as promised. However, I am also taking this opportunity to tell you how please I am. I saw the watch on your Website and purchased it over the phone from a friendly and helpful gentleman. The watch is lovely. It keeps very good time. I am also very pleased with the condition of the boxes and the watch having all the accompanying paperwork. I an addition a valuation included in the price and the postage. Overall I consider you give an excellent service at a competitive price and I would highly recommend you to others, Yours Sincerely Chris ______________________________ |
| Hi Just a quick email to let you know that I have received my Panerai this morning and I really appreciate your help and outstanding customer service! Kind Regards Jonathan ______________________________ hi mark sorry this is late but the watch arrived and is fantastic many thanks ______________________________ |
| I am writing to tell you how delighted I am
with the watch box which I purchased on Tuesday, 19December. The sales staff who took my
order was polite and helpful and as advised the box arrived promptly the next day. The box
is a Christmas gift to my husband who has a collection of nice watches. With the box he
will now be able to keep them altogether and I know he will be as delighted as I am. Yours sincerely, Iris ______________________________
Dear Mark and everyone at Blowers Jewellers, Thank you for the beautiful Omega watch that arrived today. The service and attention to detail I have received has been wonderful, you have made this important purchase very special indeed. I will not hesitate to recommend you to anyone looking for a watch With thanks and best wishes. Hannah ______________________________ Hi Katie, It’s arrived on my desk this
morning – how cool is that ???? Many thanks! Gillian ______________________________ Hey Mark, Just a quick note to say thank you! The watch has arrived and is really beautiful... Regards Barbara ______________________________ The Rolex Datejust arrived this
morning. It is completely as described and in pristine condition! Thank you again
most sincerely for a hassle-free, smooth transaction. Will definitely do business with you
again. Regards, Sean ______________________________ This is a rather belated note to let you know that I absolutely love my watch. I am also impressed with the service I received both in terms of the ordering and delivery. I would certainly recommend you to anyone looking to buy a quality watch. Thank you Kind regards J. P ______________________________ Exceptional service. Marvellous watch. Couldn't be happier. Congratulations. David ______________________________ Dear Ian & Richard ,Thank you for the time you afforded me whilst selecting my used Breitling Saturday 4th November 2006 . Whilst I had decided on the Bentley prior to my visit, I was very please with your attitudes in offering cheaper alternatives. A very pleasurable experience with no hard sales drive. Kind Regards Jason. ______________________________ Kate, Thank you for your e-mail, my
watch arrived this morning before 9.00, which was excellent. ______________________________ Good morning Mark Just a quick note to say how pleased I am with the Patek, what a beautiful watch. In addition, I would like to express my thanks for the way in which the transaction was handled. I am grateful for the professionalism and courtesy shown throughout the process, by both you and Ian.Your generous gesture with the winding box is much appreciated. With best wishes, Graham ______________________________ Dear Richard Just to say that the watch arrived safely this morning, is exactly the right one, and to thank you very much for being so courteous and helpful. With Best Regards Carol ______________________________
Hi Sorry, can't think of any way your service could be improved! Just a thank you for your service which was friendly, quick and professional. All the best to you and yours Ric ______________________________ Richard,Just had to say that the service and attention received from you was superb. Your patience and time spent was amazing and I can't thank you enough. Please feel free to use my remarks with the exception of my surname for obvious reasons. Kind regards Roy ps.Enjoy your holiday.
HELLO THANK-YOU FOR A VERY ENJOYABLE SHOPPING EXPERIENCE YESTERDAY. IT WAS A PLEASURE TO BUY FROM FRIENDLY EXPERTS INSTEAD OF A YOUNG SHOP ASSISTANT IN SOME OVER SIZED OVER PRICED SHOPPING CENTRE WITH LITTLE KNOWLEDGE OF THE PRODUCT THEY ARE TRYING TO SELL YOU. IT WAS WELL WORTH THE LONG DRIVE AND I WOULD NOT HESITATE TO USE YOUR SHOP IN THE FUTURE AND I WILL BE RECOMMENDING YOU TO EVERYONE. THANKS AGAIN RICHARD&TRACEY ______________________________
Dear Richard It was a hard but necessary decision to sell my Rolex, but the service I received from Blowers actually ended up making the process a pleasure. Richard was a delightful man to deal with: kind, courteous and extremely helpful. We settled on a part exchange for my watch, enabling me to "downsize" to an unused Cartier, and a good price for the balance of the Rolex. Every step of the transaction was clear and carried out to the letter. The Cartier arrived this morning and knocked my socks off as it looked as if it had never even been taken off its pad in the box; it was as pristine as a showroom piece. I understand from Mark that the after-care service is also a matter of pride, so I shall certainly stay in touch. Having read your customer comments, I must agree whole-heartedly and say the professionalism, friendliness and personal customer care at Blowers is outstanding in my experience. Thank you! All best wishes Janet" _____________________________
Dear Katie Thank you for your e-mail, my
watch arrived this morning before 9.00, which was excellent. Please give my thanks to Ian Best regards Paul _____________________________ Good morning Mark Just a quick note to say how pleased I am with the Patek, what a beautiful watch. In addition, I would like to express my thanks for the way in which the transaction was handled. I am grateful for the professionalism and courtesy shown throughout the process, by both you and Ian.Your generous gesture with the winding box is much appreciated. With best wishes, Graham _____________________________ Hi Sorry, can't think of any way your service could be improved! Just a thank you for your service which was friendly, quick and professional. All the best to you and yours Ric _____________________________ Richard Just had to say that the service and attention received from you was superb.Your patience and time spent was amazing and I can't thank you enough. Please feel free to use my remarks with the exception of my surname for obvious reasons. Kind regards Roy ps.Enjoy your holiday. _____________________________
Dear Richard Just to say that the watch arrived safely this morning, is exactly the right one, and to thank you very much for being so courteous and helpful. With Best Regards Carol _____________________________ Hi Mark I received my copy of the Rolex report, thank you for sending it so quickly, it's an excellent book & your service was first rate. As I said before if you get any more Oysterquartz in stock (not necessarily unused, as on reflection that's asking a lot) please do let me know. Many thanks Dave _____________________________ Dear Mark, Just like to say how delighted I am with the 1972 vintage Rolex 5513 Submariner that arrived safely in the post yesterday as promised - superfast service. Buying a vintage Rolex 5513 over the internet is not for the faint hearted, but because mint genuine ones are now so scarce and sought after I had no choice. After months of searching the World for one and almost buying one from America, I was delighted when a mint one finally came up for sale in England at Blowers. The glowing customer feedback reassured me that I would be in safe hands with Blowers. The fact that you could return the watch within 7 days for any reason made buying such an expensive item over the internet worry free. My budget for this vintage 'James Bond' Rolex Submariner (made very collectable and famous in the films) was going to be up to £2200 for the watch, £90 for extra links for my large wrist and up to £200 for a vintage Submariner inner and outer box - a total of £2490; so you can imagine how delighted I am to have added this watch to my collection for only £1850, including the vintage inner and outer box, service papers, extra links supplied free of charge, free postage and packing and a very nicely presented insurance valuation report. The 'icing on the cake' is that this 34 year old watch, with the fantastic 1520 caliber movement, is keeping better time than my newish 'every day' 16610 chronometer Submariner! No wonder the early 5513s are so collectable. Needless to say, www.blowers-jewellers.co.uk are now in my favourites list and I shall be having a look every now and then for another nice mint vintage Rolex to add to my collection. Kind regards Shaun (Norfolk) _____________________________
I WOULD JUST LIKE TO SAY MANY THANKS FOR THE WAY I WAS LOOKED AFTER TODAY, WHAT A PLEASURE TO DO BUSINESS WITH SUCH GENUINE PEOPLE, I PURCHASED A BREITLING MONTBRILLIANT DATORA THROUGH IAN, VERY SMOOTH TRANSACTION, EVERYTHING WENT TO PLAN AND THEN RECEIVED A CALL FROM IAN HE WAS VERY SORRY AND EXPLAINED THAT THERE HAD BEEN AN OVERSIGHT AND HIS SON HAD SOLD THIS WATCH THE DAY BEFORE,BUT GOOD OLD FASHIONED MORALS KICKED IN AND IAN BENT OVER BACKWARDS TO HELP ME.I ENDED UP WITH A LIMITED EDITION NAVITIMER (MORE EXPENSIVE NEW} THAN MY ORIGINAL PURCHASE FOR THE SAME PRICE.I AM IN BUSINESS MYSELF AND FULLY UNDERSTAND THAT GENUINE MISTAKES HAPPEN FROM TIME TO TIME,BUT 10 OUT OF TEN,FOR CUSTOMER CARE,MANY THANKS FOR LOOKING AFTER ME IN SUCH A GENEROUS MANNER,I HAVE NOTHING BUT PRAISE FOR YOU ALL AND LOOK FORWARD TO MEETING YOU WHEN I TRAVEL TO HULL IN A COUPLE OF YEARS TIME TO UPGRADE.I HOPE THAT THIS MESSAGE IS POSTED IN YOUR CUSTOMER COMMENTS SECTION ON YOUR WEBSITE AS I FEEL IT IS IMPORTANT THAT PEOPLE SHOULD REALISE THAT THERE ARE SOME REAL GENUINE PEOPLE LEFT IN THIS WORLD.
_____________________________ Hi Mark I've just received the Rolex watch and it's lovely, I'm sure Al will be thrilled with it. Thanks so much for your help. Best regards Anneli (AJ) _____________________________
Richard, There is a very smart Rolex Explorer II on my wrist – I am thrilled to bits – thank you for all your help as ever! Many thanks Roland _____________________________ Mark, A short note of thanks for making this a smooth and mutually beneficial transaction. The cheque arrived this morning as promised. Should you ever need a reference for any future customers, please feel free to either quote me or give my number to customers who require a verbal reference. Kind Regards. Richard _____________________________ Hi Mark, I received my copy of the Rolex report, thank you for sending it so quickly, it's an excellent book & your service was first rate. ____________________________ Hi I just wanted to say thank you for how quickly and efficiently you dealt with my wife’s Rolex repair – truly a first rate service!!!! Regards Steve, Coventry _____________________________ Dear
Mark, _____________________________ I would
like to thank you for the excellent service I
have received in purchasing my Rapport Watch Winder last Saturday. I
received the winder in perfect condition & working order with receipts yesterday
(ahead of time promised by Mark). Good service is very hard to find these days, but you
have really excelled. I will be returning to purchase a storage case in a couple of
months. Thanks
again, Richard. _____________________________
Just a short note to say a big thank you. Earlier this week I bought a watch winder. The service I got over the phone was fantastic and I was promised delivery on Thursday. As stated the goods did arrive on Thursday (unlike the rest to the items I have been promised and still waiting for!!). The winder was a quality item and I was thrilled as I am sure my husband will be. Once again thank you for a wonderful service that cannot be faulted. Have a great Christmas and a very Happy New Year. Best regards Diane _____________________________ Dear Mr Blowers - and all in the shop, Thankyou for the valuation details of the Rolex which I
bought in your shop in Hull. A trip from Lincolnshire to Hull is always
wonderful. But also it is so good to be in a shop such as yours where everything
is clear, polite, and free of sales-pressure. I am not the easiest customer
- and therefore many thanks for so being so helpful when I was in the
shop to buy the Rolex Daytona.
Yours, Anthony _____________________________
Dear Mark
I have seen this model in the only supplier in Ireland, and it was delivered with the strap and screwdriver, by default, it seems, but this could be a local adaptation hence my question. I would appreciate if you could do that for me, knowing that you would see them again in couple of years, anyway.I will take the opportunity to thank you again for your professionalism, courtesy and quality of the products you sell.It has been my second time dealing with you and you can rest assured that I will return again for my next watch Best Regard Philippe _____________________________ Many thanks for your prompt assistance this
morning. I am delighted with _____________________________ Good morning Mark I would just like to thank you for the impeccable service I have received from yourself and Blowers Jewellers, having waited over ten weeks trying to resolve buying a watch I am astounded to have been able to purchase and receive inside of 24 hours from your company, with very satisfactory results.I would, and will gladly will recommend Blowers Jewellers to anyone I know look forward to the receipt of the insurance valuation. Thanks once again Dan _____________________________
To the guys at Blowers, Thanks for helping me leave with a NEW Bi-metal Sub when I'd budgeted for a used model. I didn't realise you would offer such a good price when I traded in my Panerai. My new timepiece is great! See you in a year or two..... Jason _____________________________
Mark and Ian
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Dear Richard Just a quick mail to say thank you for such a great service - I had been looking for a Panerai submersible for a while and am delighted to have finally got one. I'll certainly recommend you in the future and I'll be in touch again when I'm looking for my next watch. Kind Regard Jonathan _____________________________
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Dear Mark, Thanks for your reply. Ordinary mail will be fine, no need for recorded delivery or such like. May I say that I am totally impressed with your level of Seville and I`m delighted with the Fliegergraph. Thanks again. _____________________________
Dear All, Just a short note to thank you for the usual excellent levels of service you have yet again provided in respect of my latest part exchange deal, as usual you have been both fair and prompt in our dealings, a real pleasure to deal with you again. Kind regards Steve, Kent. _____________________________ Dear Ian, Many thanks for providing me with such an excellent service whilst purchasing the Submariner and the very thorough after sales service regarding the extra link for the bracelet which arrived less than 24 hours after my call to you, I have dealt with many firms over the years and believe me when I tell you that Blowers is a very professional organisation and I will not hesitate to recommend you to my clients, I am completely satisfied, in fact delighted with the watch you supplied me with and cannot believe my good fortune in finding on in utterly new and pristine condition, I in fact found you on recommendation from a client of mine and it was and has proved to be a very happy find... Kindest regards Andrew _____________________________ Dear Ian, _____________________________ Mark _____________________________ Dear Ian and Richard _____________________________ I just wanted to drop you a line and say again how pleased I am with
my watch and how impressed I have been with your efficient and courteous service. _____________________________ _____________________________ _____________________________ _____________________________
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_____________________________ Craig _____________________________ _____________________________ _____________________________ _____________________________
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