Ian Blowers Jewellers Ltd
 IBJ

If you have any comments on our customer service or areas for improvement please let us know.

shop@blowers-jewellers.co.uk

THANKYOU SO MUCH

Watch arrived she is over the moon

Please thank ian for being so accommodating

I am very happy with the whole blowers experience

Pleasure to do business with

Jeff

Mark
Just a brief note to say thank you for your help in my purchase/trade of the PAM111. I was delighted with the watch when it arrived and I remain so now. I was also delighted with how easy it was to deal with you, both on the purchase and the trade-in of my Rolex. Everyone I've dealt with has been efficient, helpful and polite.
I have always purchased watches from a local authorised dealer in the past but having had this excellent experience with you, I'll be straight back to Blowers when I'm next in the market for something.
Many thanks and kind regards,
Richard

Dear Sirs,
I have today received my insurance valuation. Thank you.
 
The only comment/thought I have regarding customer service, as per your letter, is that I am still unsure if I should have made an appointment. However you were able to conduct my business with yourselves to a very high degree of satisfaction. I am delighted with my purchase.
 
Could you also pass on my appreciation for a lovely cup of tea !
 
david johnson

Dear Mark,
 
My Rolex watch has just arrived and is exactly as described and fits me perfectly, thank you and your team for the efficient and exemplary service I will certainly recommend you to my friends and colleagues.
 
Kind Regards
 
Nigel

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Dear Ian

I just wanted to drop you a quick line to advise that I received the above watch this morning, in perfect packaged condition thank you so much for your very kind, prompt and efficient service.

Thank you once again for excellent service.

Regards

Gill Salt

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Dear Mark and Richard,

The Rolex arrived this morning 24 hrs after you shipped.  Amazing service and a beautiful watch.  It is perfect in every way and I am chuffed to bits.  

Buying an expensive item over the phone made me nervous at first but your professional and impartial advice was very reassuring.   I feel we have been doing business for years.

Feel free to use me as a reference for any doubting Thomases OK?

Dont forget my wife needs hers soon.  Shes very jealous that mine arrived first.

All the best

David

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Hello Richard

Just a note to let you know the Planet Ocean arrived safely this morning and I am very very happy with it. Thank you for your courtesy, professionalism and excellent customer care.

Regards

Andy

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Hi everybody at Blowers,
 
I have just received my 18ct Rolex Submariner and I am absolutely over the moon with it.  Ordered at about 1500 on Friday and received 0800 Saturday.
Considering the watch is about 2 1/2 years old it is in showroom condition, if fact I have looked at new watches in jewellers that are not in such excellent condition.
This is the second watch I have purchased from you and I have been very pleased with your service.
 
If anybody knows what watch they are looking for then I can say that they would be stupid not to considering ordering from you.
 
Hope one day to get to your shop to meet you all.
 
Thanks very much.
 
Mark

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"I have used Blowers Jewellers a number of times over the past ten years. Mark and the team have always provided tremendous advice, excellent value and a highly personalised service.
During my time with BMW they attended numerous customer events, provided expert advice and sold a number of high value items to friends and customers. This was based upon confidential service, in depth knowledge and competitiveness against other companies.
They have an unrivalled reputation and their on-line retail service is significant."

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Dear Mark,
 
I received the payment and I would like to thank Ian Blowers Jewellers for being very professional.
 
best regards,
 
Danilo

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Thank you for your  call confirming safe return.

I would just like to say that I was extremely impressed with your service your staff were very helpful and professional ..

I was recommended by a friend   and I would definitely look to purchase from you in the future and would not hesitate to  pass the recommendation on.

Kind Regards,

S Mitchell

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Good morning Mark and staff,
 
This is the first proper opportunity I have had wear my watch since delivery on Wednesday and the only word to describe it would be FABULOUS. It is exactly as you said it would be.
 
My thanks go to all concerned for a professional and courteous customer service, from initial enquiry through to delivery, it really was a pleasure to do business with your company. 
 
With best regards
 
Kack

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"Fantastic watch, better than i hoped and pristine conditions. Service was fantastic and despite ordering the watch at 5pm, I had the watch by 9am the following day. I'll be back in future"

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Hi Katie,


Just a quick email to let you know my B245 Collectors Box arrived this morning safe and sound. (the poor Parcel Force driver said that he had already been stuck once in the snow this morning)
I am delighted with the box - it is even better than I expected.
Once again, thank you for your excellent service.
I am very pleased to have discovered your website and hope to make further purchases in the future.
Best wishes,


Richard

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Dear Mark

Just to let you know my Rolex has arrived this morning like you promised.

The watch is absolutely gorgeous and spectacular, exactly what I was looking for.

I must to say it is one of the best Christmas presents ever. I would like to thank

you very much for the perfect transaction and the first class service. It was a

pleasure to deal with you. Will definitely back to you again in the future. Also I

would like to take an opportunity and wish you and you team a very

Regards

Iryna

 ________________________________________________



Mark,

 I have been busy today but just wanted to say thank you for everything'
- from the initial email, the description of the watch to getting it to me the next day (waiting is the worst part of anything :)

feel free to use me as a reference should you ever need one (im sure you have enough)

Michael "a very satisfied customer"


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Mark
 
I just wanted to say thank you again for getting the watch to me exactly as you promised! I hope not to need another for a few years, but I will know where to come if I do!
 
 
Justin


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Dear Mark
 
 
After seeing other comments posted on your site I felt inclined to say something. I just would like to say once again a big thanks to you, Ian and Rich for getting hold of the IWC Da Vinci Chronograph for me. I have used you guys three times in the last year to source watches for me and every time the service has been first class. I have even recommended you to my boss, who got a Rolex from you and he said the service was fantastic. Thanks once again.
 
 
kind regards
 
 
Dan


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FOA Mr Mark Blowers

 

Mark,

Just a short to let you know my wife was thrilled with her Rolex watch!

Many thanks for the excellent service to both myself and Malcolm we will both recommend Blowers to friends and family.

Kind regards,

Colin


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Hi Mark,

Just wanted to email you to thank you and your team for such a great service throughout the process of purchasing my watch. Im also glad that I made the trip so as to see how great both your store and collection is.

You'll be pleased to know I found at least 5 more stickers on the watch....

One issue that I do have is with the storage box I purchased. Due to the depth of the Deepsea face I am unable to fit the watch into the box. Do you have any other storage box's you could test a deepsea in for me? I can arrange to send this one back recorded deliv.

Thanks in advance,

Billy


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Dear Mark and the extremely helpful team at Blowers Jewellers,
 
Lady Oyster Rolex arrived super-promptly this morning at 8.30am:  it is immaculate and looks brand new (although 10 years old) so I'm absolutely delighted.   My beloved lady Breitling may need to take a back seat for a while as the Rolex is so lovely think I'll be wearing it constantly.
 
This is the second watch we have purchased from Blower's and you are now firmly our first choice ahead of the jewellers based here in Edinburgh.
 
As always, your customer service goes beyond what anyone else can offer and you are a delight to deal with.
 
Wishing you continued success.
 
Best wishes,
 
Audrey


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Hello Ian,

Just a quick note to thank you and your staff for your extremely friendly and professional service, when my wife and I visited you to pick up her Rolex Ladies Datejust, Every contact has been an absolute pleasure, from the first phone call, explaining what I was looking for, to the actual visit to make the purchase. (And also the second visit to have the bracelet adjusted.) Although I had ordered a particular dial/case combination, Jim made us feel that he would quite happily have spent all day with us letting my wife try on the alternative models available so she could compare them, My wife is absolutely thrilled with her watch and often finds herself looking at it, but not knowing what the time is !! The next time I am looking for a particular watch I will certainly make you my first point of contact. (P.S. And thanks again for the restaurant recommendation. We did go back again on the Saturday night!)

Wishing you continued success,

Gordon, Ayrshire.


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Dear Mark & Richard,
 
Many thanks for the watch, just rcvd. I do want to thank you for the honest and efficient service which is a delight in these dog eat dog days and a total contrast to another recent experience in the same market.
I wanted a discreet, quality, watch at a fair price and you have done me proud. If needed, I shall be back for another without bothering to look elsewhere. Take a bow !!!
 
Thanks & Rgds,
Bryn
  • __________________________________________
    • Good morning Katie,

    Just a quick note to say the Breitling watch arrived this morning, it is a fabulous watch and my husband is thrilled with it.
    Thank you so much for your help yesterday, it was a pleasure to deal with you.
    I will certainly be recommending Blowers Jewellers to our friends.
    Kindest regards,

    Wendy

    _________________________________________

     

    Hi Mark,


    Received the Rolex watch on Saturday morning as promised, extremely
    satisfied with my purchase. It was very refreshing when I phoned your shop
    to ask a couple of questions about the watch at 17:35, (5 minutes after your
    closing time), the phone was answered with a cheery voice and the gentleman
    was only too pleased to spend a few minutes talking to me. I run my own
    successful retail business and know only too well how good service is very
    important and reassuring to the customer, keep up the good work, it's the
    small business's that keep this country going, not the gig ones.


    Kind Regards


    Matt. 

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    Hi Mark
     
    Just a quick note to say a big thank you to you and the team for swapping the concentric dial on my ladies datejust to a silver Roman one - the new face is beautiful and is so much easier to read.  The phone message to inform me the watch had arrived safely with you was also appreciated, likewise the speedy turnaround.  Brilliant service. 

    ___________________________________________________

     

    Hi Mark,

     

    Just a quick email to say thank you for the fantastic service, I really felt welcome and the customer service was exceptional. The watch is a beauty and most definitely a keeper within my collection. Finally thank you for showing me some mouth watering pieces especially the AP Royal Offshore Survivor... Was mind blowing

     

    With Best Regards

    ___________________________________________________

    Dear Mark

     

    I just want to say thank you for completing the purchase of my watch so smoothly. I certainly wouldn't hesitate to transact another sale/purchase with you again in the future.

     

    Kind regards

    ___________________________________________________

     

    Mark
     
    Just wanted to say thank you for the prompt service last week,I ordered the watch at about 3pm and it was delivered at c.midday Friday!
     
    I am very pleased with it and I am sure we will do more business.
     
    Regards
    Steve

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    Hi Mark

    Yes it arrived safely this morning. Its lovely! Thank you very much for such a speedy service. Good customer care too!

    Regards

    Linda

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    Mark.
    Many thanks for that. Once again, a big "thank you" for the impeccable way you treat your customers.
    Regards.
    Paul.

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    Dear Mark
    Thank you for the delivery of the Omega Speedmaster Solar Impulse watch.
    It is a fantastic piece! It fits perfectly, and looks great. It will be a worthy addition
    to my collection of Swiss chronographs and chronometers!

    So, once again, many thanks to Blowers Jewellers for the professional and efficient
    service that you have given to me: twice, so far.
    I will not hesitate to buy from you again and also to recommend you on the Horology
    forums.

    Best regards

    Mike

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    A quick note of thanks for the excellent service I received during the purchase of this watch.
     
    It arrived the very next day and was exactly as described.
     
    I was recommended to you by a brother of mine who has a Panerai obsession and has purchased from you in the past - I will certainly recommend your services should the occasion arise.
     
    Kind Regard
     
    Phil

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    Hi Mark & Co.
     
    The Breitling Superocean arrived safe and well, thanks.
     
    Thanks also for the Great service that I have experienced from you all, spreading over a fair few purchases.
     
    Please feel free to use my comments as you see fit.
     
     
    One quick question......if you ever come across the mesh bracelet that goes with this, I may well be interested.
     
     
    Regards  Roger
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    Dear Mark
     
    I would like to take the opportunity to thank you so much for your excellent service. You managed to take all the stress and doubt out of purchasing a pre-owned timepiece "sight unseen". No doubt that this has been one of the easiest international transactions I've gone through, and I would recommend it to others in a heartbeat. And as I said before, the watch is just superb!
     
    I will be keeping an eye on your stock in the future for other hidden treasures!
     
    best regards
     
    Thor

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    DEAR MARK ,

    WATCH RECEIVED

    THANK YOU VERY MUCH FOR AN EXCELLENT SERVICE

    BRGDS

    P.

     ____________________________________

    Hi Richard
     
    Thanks for all your help in my purchase of your JLC Diving Chronograph.
    The watch arrived this weekend and has been on my wrist ever since.
    All was of cause perfect, and right as you told me.
     
    Couldn't be more happy
     
    Many thanks
    Soren from Denmark

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    Hi

    I would just like to thank your staff for the helpful professional way in which they helped me buy my first Rolex!  I was pretty nervous in parting with a large sum of money to purchase the watch, but by the end of the sale I think the member of staff must have felt as nervous as me as we forgot the PIN for our card, left the shop to unlock the PIN and forgot it again! However we did manage to purchase it with another card. We also received the valuation in the post this morning as promised.

    Once again I would like to thank the salesman for his patience and professionalism. Think the salesman was called Richard.

    Many thanks

    Richard

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    I just wanted to let you know that my earrings and pendant arrived here in Lanzarote with our friends yesterday evening and I'm absolutely thrilled with them. I'm very grateful for the excellent service you provided both when we visited the shop and in delivering them personally to my mothers home, this was especially helpful given the very short
    timescale. Our friend, Lyn spoke very highly of you when she recommended you to us and we agree with her completely. I hope we will have an opportunity to visit you again sometime - although my husband, probably needs a little time to recover from this visit first!

    Please pass on our thanks to Richard for all his help.

     

    Kind regards

    Lesley

    Dear Mark,

    I have received my Rolex this morning. It's very nice, I'm very happy.

    Thank you very much, it is perfect.

    I keep your address.

    Best regards.

    St�phane

     

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    Watch arrived safe and sound - it was an absolute pleasure doing business with you and I will certainly be recommending you.

    Many thanks again - love the watch.

    Regards,

    Antony.

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    Mark

    Thank you, a cheque arrived this morning.  Great service, thank you.

    Kind regards

    Karen

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    Mark

    Thank you very much for the 249.  It arrived this morning and I am extremely pleased with it.

    I agree that there cannot be one out there in better condition.

    Have a good weekend.

    Regards.

    Simon

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    Dear Mark

    I received the IWC Pilots Watch Chronograph this morning.  The watch is exactly as described, in fact I doubt that the box has even been opened; it is all in such pristine condition.  Thank you for the valuation and accompanying documents.

    Needless to say that I am extremely happy with my new watch and the service offered by you and your firm.

    Many thanks.

    Andrew

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    Hi Mark

    Just wanted to say thanks for the GMT it is superb!

    What great service

    Kindest regards

    Phil

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    Hi Richard
     
    I received my Omega watch this morning and was absolutely thrilled, it's truly stunning and will be worn at every opportunity.
     
    May i congratulate you on your competitive, professional and courteous service, it's been a real pleasure doing business with you.
     
    I will continue looking at your web site with a view adding to my collection.
     
    Regards
     
    Martin

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    Attention Mark Blowers

    Just to say thank you so much for sending the watch, which I must say is absolutely magnificent.   We are utterly delighted with it, and thank you so much

    I would definitely like to get one the same, but with a white face, so I will keep an eye out for one on your website.  

    I am sure my nephew will be delighted with it and thank you for such perfect service

    Antoinette

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    Dear Sir

    I have just received the above which I ordered on Wed afternoon.

    The watch is in fantastic condition and I am very impressed with the speed of service.

    Many Thanks and I will recommend your company to my friends

    Regards

    Brian

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    Dear Richard,

    Received watch today as promised, many thanks for such a professional service.  It has been a pleasure dealing with you.


    Yours sincerely,


    Ross

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    Dear Mark,

    Many thanks for superb watch and outstanding service! Just today I've come back from vacations and received it. Even more beautiful than the description - thanks so much!  My wife (and I, of course) couldn't be happier! Perfection in every way... Hope to  buy from again! All the very, very best!

    200%satisfied customer    

    Felix

     ____________________________________

     As you promised the watch was delivered today Tuesday 5th June before 8.00am very pleased with purchase would highly recommend your company.

     

    J.C

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    Hi Ian, Thanks very much for the watch I received it this morning. I really do appreciate all your effort, and realise it was not the easiest Rolex to find. I am sure my son will treasure his 21st birthday present for his lifetime and the engraved plate makes it that extra special. Many thanks again and I will recommend your site to all our friends.

    Regards Stephen.

    _____________________________

    Ian and mark, Just a short note to say thank you for the ladies Rolex I purchased for my wife. It arrived this morning and is beautiful. The service provided is second to none. I look forward to buying more watches from your store!! Adrian.

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    Mark

    Thanks again for sourcing and supplying the Omega Aqua Terra watch for me that I collected on Saturday. It is a pleasure to deal with an individual company and not the usual chainstores.

    The service provided has been excellent, and the standard of your customer service has been second to none.

    We will certainly be using your business again.

    Regards.

    Martin

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    Dear Mark, just wanted to drop you a mail to say that the watch arrived safe and sound

    last week and I couldn’t be happier. The whole process was seamless and

    excellent. Thanks for all your assistance... and a great watch

    _____________________________

    Dear Mark,

    It is a real pleasure to deal with a company of such high standards as yours. 

    Many thanks.

    Matthew

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    Hi

    I just wanted to send a message to say how pleased myself and my husband are with the watch we purchased from you. I am sorry to have not let you know earlier that the watch arrived safely the following day. It was in fact for my husband's birthday in May but I was so pleased when I opened it (and weak willed!!) I gave it to him straight away - needless to say he was extremely pleased with it and couldn't believe that it was actually second hand as it is in such perfect condition.

    Again thanks for your help and fast delivery

    Kind regards

    Gemma

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    Hi,

    Just to let you know that the watch has arrived, must impressed with your service, I will must certainly use you again.

    I like the watch, it will sit well with my collection. Do you have any gold Cartier lights ???

    Cheers

    Darren

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    Hi to all...I wanted to thank all of you the watch is beautiful .It was worth the drive to Hull and thanks for changing the original .I hope to do business again and will recommend your shop to all my clients...Shay

    _____________________________

    Dear Sir or Madam,

    The watch arrived on Saturday and I must say that I am extremely impressed with your customer service and the quality of the products you sell. The watch is in immaculate condition and as good as new. 

    Mr G.

    Salisbury

    _____________________________

    Mark,

    The watch is superb and just a quick note to thank you for your very

    courteous and professional service. Very pleased we managed to make the

    deal work in the end.

    Wishing you all the best for the future.

    Best Regards,

    Karl

    _____________________________

    Dear Ian

    I'm sure I was like so many other first time buyers over the web..... nervous along with all the usual questions one asks themselves.  Reading the comments from so many of your past customers gave me the confidence to give you a call, that was the start of your excellent service.  The watch arrived on the day promised and when I opened the box it was as described and more......a truly great service that I have no hesitation in recommending thank you.

    Regards

    Belinda

    _____________________________

    Dear Richard

    just to let you know my Daytona arrived safely. This is my second purchase

    from you and i'm sure it won't be the last

    regards, chris

    _____________________________

    Hi Mark

    All arrived safely and is as good as promised,  thanks for the service which was great.  If you see any nice used Brequet's, A. Lang & Sohne's and or a ladies Patek, let us know.

    Good doing business with you

    regards

    Gill

    ______________________________

     
    Dear Sir,

    This email is primarily to let you know that my watch did arrive yesterday as promised. However, I am also taking this opportunity to tell you how please I am. I saw the watch on your Website and purchased it over the phone from a friendly and helpful gentleman. The watch is lovely. It keeps very good time. I am also very pleased with the condition of the boxes and the watch having all the accompanying paperwork. I an addition a valuation included in the price and the postage. Overall I consider you give an excellent service at a competitive price and I would highly recommend you to others,

    Yours Sincerely

    Chris

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    Hi

    Just a quick email to let you know that I have received my Panerai this

    morning and I really appreciate your help and outstanding customer service!

    Kind Regards

    Jonathan

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    hi mark

    sorry this is late but the watch arrived and is fantastic many thanks

    ______________________________
    I am writing to tell you how delighted I am with the watch box which I purchased on Tuesday, 19December. The sales staff who took my order was polite and helpful and as advised the box arrived promptly the next day. The box is a Christmas gift to my husband who has a collection of nice watches. With the box he will now be able to keep them altogether and I know he will be as delighted as I am.

    Yours sincerely,

    Iris

    ______________________________

     

    Dear Mark and everyone at Blowers Jewellers,

    Thank you for the beautiful Omega watch that arrived today.  The service and attention to detail I have received has been wonderful, you have made this important purchase very special indeed.  I will not hesitate to recommend you to anyone looking for a watch With thanks and best wishes.

    Hannah

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    Hi Katie,

    It’s arrived on my desk this morning – how cool is that ????

    Many thanks!

    Gillian

    ______________________________

    Hey Mark,

    Just a quick note to say thank you!

    The watch has arrived and is really beautiful...

    Regards

    Barbara

    ______________________________

    The Rolex Datejust arrived this morning. It is completely as described and in pristine condition!  Thank you again most sincerely for a hassle-free, smooth transaction. Will definitely do business with you again.

    Regards,

    Sean

    ______________________________

    This is a rather belated note to let you know that I absolutely love my watch.  I am also impressed with the service I received both in terms of the ordering and delivery. I would certainly recommend you to anyone looking to buy a quality watch.

    Thank you

    Kind regards

    J. P

    ______________________________

    Exceptional service. Marvellous watch. Couldn't be happier. Congratulations.

    David

    ______________________________

    Dear Ian & Richard,

    Thank you for the time you afforded me whilst selecting my used Breitling Saturday 4th November 2006 . Whilst I had decided on the Bentley prior to my visit, I was very please with your attitudes in offering cheaper alternatives. A very pleasurable experience with no hard sales drive.

    Kind Regards

    Jason.    

    ______________________________

    Kate,

    Thank you for your e-mail, my watch arrived this morning before 9.00, which was excellent.I didn't realise quite the level of service you offered, 100% money back, valuation included ETC. and I must confess to being very impressed.It is not often in this day and age that a customers expectations are exceeded but mine certainly have been in this case.You have my assurance that I will be recommending you to all my watch freak friends.Please give my thanks to Ian

     Best regards Paul

    ______________________________

    Good morning Mark

    Just a quick note to say how pleased I am with the Patek, what a beautiful watch. In addition, I would like to express my thanks for the way in which the transaction was handled. I am grateful for the professionalism and courtesy shown throughout the process, by both you and Ian.Your generous gesture with the winding box is much appreciated.

    With best wishes, Graham

    ______________________________

    Dear Richard

    Just to say that the watch arrived safely this morning, is exactly the right one, and to thank you very much for being so courteous and helpful.

    With Best Regards

    Carol

    ______________________________

     

    Hi Sorry, can't think of any way your service could be improved! Just a thank you for your service which was friendly, quick and professional. All the best to you and yours

    Ric

    ______________________________

    Richard,Just had to say that the service and attention received from you was superb.

    Your patience and time spent was amazing and I can't thank you enough. Please feel free to use my remarks with the exception of my surname for obvious reasons.

    Kind regards

    Roy

    ps.Enjoy your holiday.

     

    HELLO

    THANK-YOU FOR A VERY ENJOYABLE SHOPPING EXPERIENCE YESTERDAY. IT WAS A PLEASURE TO BUY FROM FRIENDLY EXPERTS INSTEAD OF A YOUNG SHOP ASSISTANT IN SOME OVER SIZED OVER PRICED SHOPPING CENTRE WITH  LITTLE KNOWLEDGE OF THE PRODUCT THEY ARE TRYING TO SELL YOU. IT WAS WELL WORTH THE LONG DRIVE AND I WOULD NOT HESITATE TO USE YOUR SHOP IN THE FUTURE AND I WILL BE RECOMMENDING YOU TO EVERYONE.

                                                      THANKS AGAIN

                                                          RICHARD&TRACEY

    ______________________________

     

     

    Dear Richard

    It was a hard but necessary decision to sell my Rolex, but the service I received from Blowers actually ended up making the process a pleasure. Richard was a delightful man to deal with: kind, courteous and extremely helpful. We settled on a part exchange for my watch, enabling me to "downsize" to an unused Cartier, and a good price for the balance of the Rolex. Every step of the transaction was clear and carried out to the letter. The Cartier arrived this morning and knocked my socks off as it looked as if it had never even been taken off its pad in the box; it was as pristine as a showroom piece. I understand from Mark that the after-care service is also a matter of pride, so I shall certainly stay in touch. Having read your customer comments, I must agree whole-heartedly and say the professionalism, friendliness and personal customer care at Blowers is outstanding in my experience.

    Thank you!

    All best wishes

    Janet"

    _____________________________

     

    Dear Katie

    Thank you for your e-mail, my watch arrived this morning before 9.00, which was excellent.I didn't realise quite the level of service you offered, 100% money back, valuation included ETC. and I must confess to being very impressed. It is not often in this day and age that a customers expectations are exceeded but mine certainly have been in this case. You have my assurance that I will be recommending you to all my watch freak friends.

    Please give my thanks to Ian

    Best regards Paul

    _____________________________

    Good morning Mark

    Just a quick note to say how pleased I am with the Patek, what a beautiful watch. In addition, I would like to express my thanks for the way in which the transaction was handled. I am grateful for the professionalism and courtesy shown throughout the process, by both you and Ian.Your generous gesture with the winding box is much appreciated.

    With best wishes, Graham

    _____________________________

    Hi Sorry,

    can't think of any way your service could be improved! Just a thank you for your service which was friendly, quick and professional.

    All the best to you and yours

    Ric

    _____________________________

    Richard

    Just had to say that the service and attention received from you was superb.Your patience and time spent was amazing and I can't thank you enough. Please feel free to use my remarks with the exception of my surname for obvious reasons.

    Kind regards Roy

    ps.Enjoy your holiday.

    _____________________________

     

    Dear Richard

    Just to say that the watch arrived safely this morning, is exactly the right one, and to thank you very much for being so courteous and helpful.

    With Best Regards

    Carol

    _____________________________

    Hi Mark

    I received my copy of the Rolex report, thank you for sending it so quickly, it's an excellent book & your service was first rate. As I said before if you get any more Oysterquartz in stock (not necessarily unused, as on reflection that's asking a lot) please do let me know.

    Many thanks Dave

    _____________________________

    Dear Mark,

    Just like to say how delighted I am with the 1972 vintage Rolex 5513 Submariner that arrived safely in the post yesterday as promised - superfast service. Buying a vintage Rolex 5513 over the internet is not for the faint hearted, but because mint genuine ones are now so scarce and sought after I had no choice. After months of searching the World for one and almost buying one from America, I was delighted when a mint one finally came up for sale in England at Blowers. The glowing customer feedback reassured me that I would be in safe hands with Blowers. The fact that you could return the watch within 7 days for any reason made buying such an expensive item over the internet worry free. My budget for this vintage 'James Bond' Rolex Submariner (made very collectable and famous in the films) was going to be up to �2200 for the watch, �90 for extra links for my large wrist and up to �200 for a vintage Submariner inner and outer box - a total of �2490; so you can imagine how delighted I am to have added this watch to my collection for only �1850, including the vintage inner and outer box, service papers, extra links supplied free of charge, free postage and packing and a very nicely presented insurance valuation report. The 'icing on the cake' is that this 34 year old watch, with the fantastic 1520 caliber movement, is keeping better time than my newish 'every day' 16610 chronometer Submariner! No wonder the early 5513s are so collectable. Needless to say, www.blowers-jewellers.co.uk are now in my favourites list and I shall be having a look every now and then for another nice mint vintage Rolex to add to my collection.

    Kind regards Shaun

    (Norfolk)

    _____________________________

     

    I WOULD JUST LIKE TO SAY MANY THANKS FOR THE WAY I WAS LOOKED AFTER TODAY, WHAT A PLEASURE TO DO BUSINESS WITH SUCH GENUINE PEOPLE, I PURCHASED A BREITLING MONTBRILLIANT DATORA THROUGH IAN, VERY SMOOTH TRANSACTION, EVERYTHING WENT TO PLAN AND THEN RECEIVED A CALL FROM IAN HE WAS VERY SORRY AND EXPLAINED THAT THERE HAD BEEN AN OVERSIGHT AND HIS SON HAD SOLD THIS WATCH THE DAY BEFORE,BUT GOOD OLD FASHIONED MORALS KICKED IN AND IAN BENT OVER BACKWARDS TO HELP ME.I ENDED UP WITH A LIMITED EDITION NAVITIMER (MORE EXPENSIVE NEW} THAN MY ORIGINAL PURCHASE FOR THE SAME PRICE.I AM IN BUSINESS MYSELF AND FULLY UNDERSTAND THAT GENUINE MISTAKES HAPPEN FROM TIME TO TIME,BUT 10 OUT OF TEN,FOR CUSTOMER CARE,MANY THANKS FOR LOOKING AFTER ME IN SUCH A GENEROUS MANNER,I HAVE NOTHING BUT PRAISE FOR YOU ALL AND LOOK FORWARD TO MEETING YOU WHEN I TRAVEL TO HULL IN A COUPLE OF YEARS TIME TO UPGRADE.I HOPE THAT THIS MESSAGE IS POSTED IN YOUR CUSTOMER COMMENTS SECTION ON YOUR WEBSITE AS I FEEL IT IS IMPORTANT THAT PEOPLE SHOULD REALISE THAT THERE ARE SOME REAL GENUINE PEOPLE LEFT IN THIS WORLD.


    REGARDS AND BEST WISHES


    ROB {NORFOLK}

    _____________________________

    Hi Mark

    I've just received the Rolex watch and it's lovely, I'm sure Al will be thrilled with it. Thanks so much for your help.

    Best regards Anneli (AJ)

    _____________________________

     

    Richard,

    There is a very smart Rolex Explorer II on my wrist – I am thrilled to bits – thank you for all your help as ever! Many thanks Roland

    _____________________________

    Mark,

    A short note of thanks for making this a smooth and mutually beneficial transaction. The cheque arrived this morning as promised. Should you ever need a reference for any future customers, please feel free to either quote me or give my number to customers who require a verbal reference.

    Kind Regards.

    Richard

    _____________________________

    Hi Mark,

    I received my copy of the Rolex report, thank you for sending it so quickly, it's an excellent book & your service was first rate.

    ____________________________

    Hi

    I just wanted to say thank you for how quickly and efficiently you dealt with my wife’s Rolex repair – truly a first rate service!!!!

    Regards Steve, Coventry

    _____________________________

    Dear Mark,

    The Cartier watch arrived safe and sound this morning,  and I am delighted with it.
    Thank you for your prompt and efficient service.

    Sincerely,

    Wendy

    _____________________________

    I would like to thank you for the excellent service I have received in purchasing my Rapport Watch Winder last Saturday.

    I received the winder in perfect condition & working order with receipts yesterday (ahead of time promised by Mark). Good service is very hard to find these days, but you have really excelled. I will be returning to purchase a storage case in a couple of months.

    Thanks again,

    Richard.

    _____________________________

     

    Just a short note to say a big thank you.  Earlier this week I bought a watch winder.  The service I got over the phone was fantastic and I was promised delivery on Thursday.  As stated the goods did arrive on Thursday (unlike the rest to the items I have been promised and still waiting for!!).  The winder was a quality item and I was thrilled as I am sure my husband will be.  Once again thank you for a wonderful service that cannot be faulted.  Have a great Christmas and a very Happy New Year.

    Best regards

    Diane

    _____________________________

    Dear Mr Blowers - and all in the shop,

    Thankyou for the valuation details of the Rolex which I bought in your shop in Hull. A trip from Lincolnshire to Hull is always wonderful. But also it is so good to be in a shop such as yours where everything is clear, polite, and free of sales-pressure. I am not the easiest customer  -   and therefore  many thanks for so being so helpful when I was in the shop to buy the Rolex Daytona.

    Yours,

    Anthony

    _____________________________

    Richard,

    Just a quick note to thank you very much for your help, guidance and above all professional service you offered to me and my husband on the purchase of my new Rolex Watch. 

    I am delighted with it and wanted to thank you for your help and the smooth hassle free way in which it was delivered, once again many thanks,

    Best Regards

    Diane.

    _____________________________

     

    Dear Mark

    I have seen this model in the only supplier in Ireland, and it was delivered with the strap and screwdriver, by default, it seems, but this could be a local adaptation hence my question. I would appreciate if you could do that for me, knowing that you would see them again in couple of years, anyway.I will take the opportunity to thank you again for your professionalism, courtesy and quality of the products you sell.It has been my second time dealing with you and you can rest assured that I will return again for my next watch

    Best Regard Philippe

    _____________________________

    Many thanks for your prompt assistance this morning.  I am delighted with
    my watch.

    Regards
    Melanie

    _____________________________

    Good morning Mark

    I would just like to thank you for the impeccable service I have received from yourself and Blowers Jewellers, having waited over ten weeks trying to resolve buying a watch I am astounded to have been able to purchase and receive inside of 24 hours from your company, with very satisfactory results.I would, and will gladly will recommend Blowers Jewellers to anyone I know look forward to the receipt of the insurance valuation.

    Thanks once again

    Dan

    _____________________________

     

    To the guys at Blowers,

    Thanks for helping me leave with a NEW Bi-metal Sub when I'd budgeted for a used model. I didn't realise you would offer such a good price when I traded in my Panerai. My new timepiece is great! See you in a year or two.....

    Jason

    _____________________________

     

    Mark and Ian
    Just a short note to say thanks for the prompt service with regards to the
    watch and the link as well. Will definitely recommend you again.


    Yours Eugene

    _____________________________

     

    Dear Richard

    Just a quick mail to say thank you for such a great service - I had been looking for a Panerai submersible for a while and am delighted to have finally got one. I'll certainly recommend you in the future and I'll be in touch again when I'm looking for my next watch.

    Kind Regard

    Jonathan

    _____________________________

    This is to confirm arrival of the Blancpain that you sent to my address in Ireland. Everything ok and it looks great! Thank you!
     
    Sincerely, Ragnar
     
    _____________________________

     

    Dear Sir,
     
    I would like to take this opportunity to thank you for your excellent service when my watch needed repairing. Not only was the service quick, but you kept me fully informed at all stages of the work. I am very happy that I bought my watch from you, and will use you the next time I buy another watch. I will recommend your Jewellers to other people, safe in the knowledge that this will not cause me an embarrassment.
     
    Yours, Dr Ian
     
    _____________________________
     

    I would like to thank you for the excellent service I have received in purchasing my Rapport Watch Winder last Saturday. I received the winder in perfect condition & working order with receipts yesterday (ahead of time promised by Mark). Good service is very hard to find these days, but you have really excelled. I will be returning to purchase a storage case in a couple of months.
     
    Thanks again, Richard
     
    _____________________________


    Hi Guys,
     
    Just to let you know i picked up the watch you sent down to me today! I have just opened up the parcel, and am delighted with it - therefore i will not be sending it back to you ok (it was on 7 days approval) ..... i love it, thank you all for both your time and professional manner in which you dealt with my requests - i will have no hesitation in recommending you to any future purchasers!
     
    Thanks again Best regards Alan
    _____________________________
     

    My watch winder arrived this afternoon, it's beautiful. I should like to add that it rare these days to come across a retailer like yourselves, extremely efficient and the customer does seem to matter. Many thanks.
     
    Kind regards Dave Couchman....
    _____________________________
     

    To the guys at Blowers,
     
    Thanks for helping me leave with an unused Bi-metal Sub when I'd budgeted for a used model. I didn't realise you would offer such a good price when I traded in my Panerai. My new timepiece is great! See you in a year or two.
     
    Jason
     
    ____________________________


    Mark I just received my watch this morning, and I'm delighted with the watch and your service.
     
    Thanks again, Conor.
    _____________________________
     

    Dear Ian/Mark.
     
    I wish to send you all at Blowers, my kindest regards and deep respect for my recent purchase. A league of gentlemen within the guild of jewellers has surely been found. It is safe to say that my household and company would always be single sourcing its desires from your organisation.
     
    Kind regards. Dave S
     
    _____________________________
     

    Mark
     
    Many thanks.A pleasure doing business with you as always.
     
    Regards Gary
    _____________________________
     

    Dear Mark.
     
    Just really wanted to thank you for getting me my beautiful watch, I love it!! Defiantly worth the wait. Every one at Blowers has been a pleasure to deal with and Alex and I would like to thank you for your professionalism and customer service. You are somebody we would have no hesitation in recommending you.
     
    Kind regards Elizabeth.
     
    _____________________________
     
    Dear Mark and Richard,

    Just a quick mail of appreciation following my recent purchase from yourselves. Your professional advice and integrity were a credit to yourselves and your company.
    A pleasure to have met you.

    Best regards

    Peter

    _____________________________

     
    Dear Richard

    Just to say that I got the watch some 4 days ago in the middle of the desert
    (not quite, but it seems like it) and am very pleased with it - it is in
    excellent condition. Thank you for all your help - if I ever need to
    recommend a watch dealer to my friends
    it will be you - an excellent, slick, swift and prompt service!

    Your Sincerely

    Major R. D.
     
    _____________________________
     
     
    Dear Mark and Ian,
     
    Many, Many Thanks for the safe arrival of the Rolex Air-King Watch. Truly Fantastic and Superb!! Your friendly and efficient service cannot be beaten I am sure, and the assistance you provided was very much appreciated. Keep up the Good Work, and Thanks once again.
    Best Wishes,
     
    Jason  (Shrewsbury).
     
    _____________________________
     
    Thanks Mark

    Thats really great- and the wedding too, congratulations! Lets hope for some lovely weather. I trust you and your bride to be have the nicest set of wedding rings in the country, there's no excuse if not! Have a really brilliant time and thanks for your wonderful service and kindness.
    Best regards

    Fran

    _____________________________

     

    Dear Mark,

    Thanks for your reply. Ordinary mail will be fine, no need for recorded delivery or such like. May I say that I am totally impressed with your level of Seville and I`m delighted with the Fliegergraph.

    Thanks again.

    _____________________________

     

    Dear All,

    Just a short note to thank you for the usual excellent levels of service you have yet again provided in respect of my latest part exchange deal, as usual you have been both fair and prompt in our dealings, a real pleasure to deal with you again.

    Kind regards

    Steve, Kent.

    _____________________________

    Dear Ian,

    Many thanks for providing me with such an excellent service whilst purchasing the Submariner and the very thorough after sales service regarding the extra link for the bracelet which arrived less than 24 hours after my call to you, I have dealt with many firms over the years and believe me when I tell you that Blowers is a very professional organisation and I will not hesitate to recommend you to my clients, I am completely satisfied, in fact delighted with the watch you supplied me with and cannot believe my good fortune in finding on in utterly new and pristine condition, I in fact found you on recommendation from a client of mine and it was and has proved to be a very happy find... Kindest regards Andrew

    _____________________________

    Dear Ian,

    Just a line of thanks for your very personal service, when purchasing my Breitling Crosswind - Wednesday 19th May’04.

    The receipt arrived safely today.

    As explained, I have been looking for this very watch for well over a year now, and recently missed out on one in London.
    True to your word the Breitling was in excellent condition – not a scratch on it! I still find it hard to believe that it had been worn!
    Thanks also for taking the trouble to ensure the fit was just right – up and down those stairs must keep you very fit!
    Your staff are a credit to your operation, and in all cases, nothing has been too much trouble.
    Pls pass on my thanks to Mark, Richard and your wonderful tea lady!


    Yours sincerely,

    _____________________________

    Mark

    Just a quick message to say thanks for the excellent service - I received the Aquatimer this morning. The watch is in outstanding condition and I’m really happy with it. Look forward to doing more business with you in the future.

    Many thanks

    _____________________________

    Dear Ian and Richard

    The GP Ferrari arrived safely. It's fabulous. Many thanks for the prompt response. It was a delight to do business with you.

    Kind regards CLIVE

    _____________________________

    I just wanted to drop you a line and say again how pleased I am with my watch and how impressed I have been with your efficient and courteous service.

    Kind regards,

    Patsie

    _____________________________

    Mark

    Watch arrived yesterday, many thanks for a great deal.

    PG

    _____________________________


    Dear Mark,
    May I say that I am totally impressed with your level of service and I`m delighted with the Fliegergraph. Thanks again.
    yours sincerely,

    Donald.

    _____________________________

    Thank you for your prompt attention. It was a pleasure to deal with you and rest assured you will come highly recommended from me to all I know.

    Best Regards,

    Scott.

    _____________________________

    Thank you very much for the booklet, it is as you say tricky but I shall have a good try!
    The response to my request was brilliant, what good service.

    Regards Brian Warriner

    _____________________________

    Mark,

    Visited your shop today and purchased the used 1999 Seamaster Chrono, great service, hopefully the watch will prove just as good.

    Many thanks,

    _____________________________

    Dear Ian

    yet again excellent service... my sub arrives at 7.31am on Saturday morning. it is much appreciated.

    kindest regards

    lyndon

    _____________________________

    Mark

    Many thanks for a super service, watch arrived on Saturday. Excuse the pun but perfect Timing

    Many Thanks

    Paul

    _____________________________

    Ian,

    Got the watch through - it is perfect (as ever with your watches).

    Many thanks for all your help.

    Daniel Forster

    _____________________________

    hi mark - don't worry, i won't bother you for ever !

    just to say many thanks for the service and help. also, many thanks to
    blowers for the box, i didn't appreciate at first, but i realised after our
    call that you had done this for me. thanks

    oh yes, i am enjoying the watch very much, it is really a lovely piece

    regards,david

    _____________________________

    Hi Mark,

    That's great, thanks for the explanation. I will be happy to recommend your business to anyone else wanting to buy a watch.

    Best regards, Andy

    _____________________________

    Mark,

    just a quick message to say that you very much for the speedy despatch of the watch. It is everything I was expecting and more. I am delighted with the purchase and I will not hesitate in contacting you when I am ready to purchase again, in the near future.

    Again thanks for all your help,

    Best Wishes,

    Shane O' Meara

    _____________________________

    I am just emailing you to say thank you for your professional service. The watch I received was as your advert said "above average condition" but when received was as new.

    The service I received was quick, prompt and professional. I am very happy with the watch received and am pleased to have used your services and I will recommend your website to anybody considering buying a pre-owned Rolex.

    Sincere thanks

    Steve Edginton

    _____________________________

    Dear Mark,

    Money is already on my account.
    Thanks for all.
    It also has been a real pleasure to deal with you.
    Best regards.

    Jean-M

    _____________________________


    Ian, Mark & Richard,

    Just a quick note to thank you all for the excellent service and assistance offered to me with my recent jewellery and watch purchases.

    Vicki is delighted with her diamond ring and her Patek 24 and I am also with the Cartier and Daytona.

    Thank you for your prompt and professional response.

    I will certainly not hesitate to recommend yourselves or your web site to anybody I know that wishes to purchase jewellery or a fine watch.
    I would like to thank you once again for your assistance.

    Regards
    Paul

    _____________________________

    Dear Ian,Mark and Richard,

    We would just like to thank you for your courtesy and your prompt service
    over the past week.

    It goes without saying that we are delighted with our watches and look
    forward to a long term business relationship in the future.

    Thank you once again,

    Melissa and Rex

    _____________________________

    Mr Blower, I would like to thank you for your help, service, and quality of watch/presentation you gave me on my recent purchase of a gold Rolex watch.
    If you would like to use me as a testimonial to future customers, I would be happy to oblige.
    Finally, please keep me informed on any ladies watches in a identical style you come across.


    Regards
    Dr Joseph W Williams

    _____________________________

    Ian, Mark and colleagues,

    I would like to thank and congratulate you on the friendly and knowledgeable
    assistance I received when seeking to part-exchange my IWC for a Rolex
    Submariner the other week. Professionalism and courtesy should not be taken
    for granted - it is a rare thing indeed these days to enjoy the process of
    purchasing anything at all, and the pleasure of ownership can often be
    tainted with poor sales and service experiences.

    I am extremely pleased with my new Submariner, and when I decide that it is
    time to upgrade there will be little doubt in my mind that it will be
    another Rolex and that I will buy it from Blowers.

    Best regards,

    Craig

    _____________________________

    Ian , Hi sorry I didnt get back to you earlier , I have been away, many thanks for sending me the watch so promptly , it really saved my skin !! , thanks for your excellent service, I hope to do business with you again in the future.
    regards Martyn


    Mark - Thank You for your time, I appreciate the prompt and courteous
    response to my inquiry.

    _____________________________

    Dear Blowers-jewellers,
    As a Internet site designer, I would like to congratulate you on your dignified and magnificent site!
    What superb quality close up photos of the merchandise!
    The site radiates English dignity and professionalism!
    No wonder you are doing so well!
    I have been following your site for quite a while!
    I wish I had the money to buy one of your less expensive watches!
    Keep up the good work!
    Amos

    _____________________________

    Thanks a lot Mark! I will definitely recommend you to my friends!

    Talk to you soon!

    _____________________________

    Mark:

    Thank you very much for your assistance. It is obvious that you have a
    sincere commitment to customer service, something very rare these days.

    Larry

    Superb collection, magnificently presented.....Well done
    _____________________________

    Hi Mark & Team

    Got the Panerai in post fine the other week. Just wanted to say I absolutely love the watch. Thanks for the service, advice and deal.
     
    Best,
     
    Richard

                                                            

    Hello Mark! I received the watch yesterday in perfect condition. Thank you very much! Im very pleased! =)

     Regards, Timo

                                                                          

     

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